How Cogwhistle assigns a delivery to a rider

One sample order, CW-48213, from placement to the moment the bag leaves the counter. 12:31 to 12:36.

    Map around Pho Kim Bakery with nearby riders 2.5 km search radius 75 m geofence
    ← → keys work too

    Dispatch log

      If nobody accepts

      The happy path above took 42 seconds. When riders keep missing the offer, dispatch escalates in this order.

      1. Next in rankEach rider gets one 30 s offer. A miss passes it to the next rider.
      2. Widen to 4 kmAfter 3 misses, the radius grows and the shortlist and rank run again.
      3. Tell the merchantAt 3 min unassigned, the merchant sees Finding a rider.
      4. Human dispatcherAt 4 min unassigned, a dispatcher picks a rider by hand.