Incident Platform Cutover Checklist
- Confirm exactly one incident platform is active.
- Disable or delete overlapping
quickstart_handlerfilters. - Enable only one high-severity filter (
high-severity-review-pagerdutyorhigh-severity-review-servicenow). - Route P1/P2 to Review mode first.
- Validate one historical sample incident before enabling production routing.
- Record owner, escalation path, and rollback plan.