/good-services-service-design

@3323bc9

by Tristan Manchestertristanmanchester/agent-skills3 stars

Run it yourself

Audit or improve an end-to-end service with Lou Downe's Good Services principles, journey maps, operational blueprints, and evidence-linked improvement work. Use for service outcomes across digital, human, and offline channels, not pure visual styling or a narrow code defect without a service-design question.

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Use this Skill: https://skilld.dev/gh/tristanmanchester/agent-skills/good-services-service-design

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Edit a local copy. It keeps the author and licence.

referencestemplatesimprovement-backlog.md

809 B raw

≈203 tokens on demand. Your agent reads this file only when SKILL.md points to it.

Improvement Backlog (template)

Prefer backlog items framed as user outcomes, linked to failed principles.

Backlog table

Priority	User problem / outcome	Principle(s)	Proposed change	Impact (H/M/L)	Effort (H/M/L)	Owner/team	Acceptance criteria (observable)
Now
Now
Next
Later

Notes

Flag items that require policy/legal change vs design/ops change.
For cross-org items, note required shared standards/goals/incentives (Principle 7).
For “no” decisions, always include: rationale + next step + appeal/human support (Principles 10 + 14 + 15).

Source: SKILL.md on GitHub

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Third-party checks

No alerts1mo5 checks · Risk SAFE

Gen Agent Trust Hub1mo
The skill is a set of markdown-based instructions and templates for service design based on the 'Good Services' principles. It contains no executable code, network operations, or suspicious patterns and is entirely safe to use.
Socket1mo
No alerts
Snyk1mo
Risk: LOW · No issues
Runlayer7mo
2/11 files flagged
ZeroLeaks6mo
Score: 93/100 · 2 sections analyzed

Provenance

Signed by skilld at 3323bc9. This ties the file your Agent reads to that commit on GitHub. It does not review the instructions.

Last checked against GitHub 2 weeks ago.

Steadyupdated last month

Capability

Other metadata

compatibility: Core review works from supplied evidence without special tools. Current regulatory, accessibility, or operational claims require appropriate sources and access; artifact creation depends on available tools.
metadata: { "version": "2.0.0", "author": "generated-skill", "category": "service-design", "tags": "service-design, journey-mapping, service-blueprint, good-services" }

/good-services-service-design